FREQUENTLY ASKED QUESTIONS (FAQS)
Clutch & Co's goal is to ensure our customers are 100% satisfied with your purchase. All goods purchased from Clutch & Co may be exchanged for a product only store credit or a refund with proof of purchase (freight component is not refundable). This is provided that the goods are returned within 21 days of purchase, have not been used and are in their original packaging.
Please get in touch with firstname.lastname@example.org if you wish to return an item. Please provide your order number & the items/sizes you wish to receive as replacement.
Please note, the return shipping fees are a customer incurred cost. We do not offer free shipping for returns.
The delivery cycle for Australian metro, regional and interstate locations is all 24hr-48hrs once dispatched from the warehouse, whilst pick and handling is 1-2 business days. We will provide you with a tracking number via StarTrack Express.
We have recently opened up shipping options to the United States (all 50 states) & New Zealand. Flat rate shipping costs apply.
Size Chart - Men’s: The Eco Polos, Ultra Polos, Hybrid Puffer Vest & 1/4 Zip Range:
Men’s Tapered Chino Pant, Golf Stretch Pant & Short: Measurement Guide
Performance Jogger Pant Measurement Guide
Women’s 1/4 Zip Tops & Hybrid Puffer Vest - Measurement Guide
Please note; size chart measurements refer to body measurements, not garment.
We have a small number of open wholesale accounts. There is a growing interest to explore further opportunities across Australia.
We have a wholesale price list, minimum order quantities & future range boards available at request. Please contact us to find out more.